FAQs
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@cannabmall.com
The number of plants you can grow in a given space is a highly disputed amongst growers, but here are some general guidelines will give you a broad idea of the number of plants you can maintain in popular tent sizes available:
2.5' x 2.5' – 1-2 mature or 4 small plants
5' x 2.5' – 2 mature or 6 small plants
4' x 2' – 3 mature or 8 small plants
4' x 4' – 4 mature or 16 small plants
5' x 5' – 6 mature or 20 small plants
Keep in mind that the more space your plant has to grow, the better yields you will get from it. That is to say that two mature plants in a 4'x4' tent could yield as much bud as four mature plants. When in doubt, contact the manufacturer and ask if a specific tent will work for what you have in mind.
Don’t worry,many product come with the installation guide. Also, you can click the “MANUALS” or “INSTALLATION” on our website.
Both types of lighting are capable of providing enough light to allow photosynthesis. But they differ in the light spectra they have at their disposal. Thus LEDs have the particularity of offering a perfect combination of colours that ensures energy saving and avoids waste, making LED technology more efficient than sodium lamps to power photosynthesis. Indeed, all the light emitted by LEDs can be assimilated by plants, unlike HPS lamps, which produce little light that is really useful for plants.
- run at a very low temperature for grow lights
- do not require a noisy and large extractor fan to keep your temperatures down
- have a greater light penetration than other lights, allowing good development of buds under the canopy
- provide both blue and red spectrum resulting in frostier buds
- run on less power making noticeable reductions on the power bill
- can be hung at the top of your grow space and plants can grow close under it saving a lot considerable amount of vertical space
Most of the light is fully voltage and can be used through an adapter and a convertor.
The standard voltage plug of the destination country.
We accept all major credit cards as well as PayPal...
There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit. A credit card computer, either on our end or your bank’s end, may have encountered a machine error or your billing information may not have been accepted. If you are experiencing issues with submitting an order, please contact us.
As we do international business, we only accept USD. Paypal will switch the currency automatically when you do the payment.
Yes! Just send a message at support@cannabmall.com, we will help you with the process.
CANNABMALL was launched with the goal of bringing top quality LED Grow Lights and Grow Tents to all growers at the absolute best prices. You will receive the best price with top notch customer service and free shipping on ALL orders. Whether you are a commercial customer or a private grower you can find the right product at the best price on our website.
Customer service is everything to us. We are incredibly responsive to your requests and value your questions. You can reach out to us via our Live Chat, Email or call us at anytime.
Yes. Please contact us at info@cannabmall.com to get a wholesale price.
You can get 5% OFF your first order by subscribing to our newsletter!
If you can’t select shipping method when you place the order, please contact us to sort out the shipping method for your region.
1). The product is out of stock
2). The address is the island address or we cannot ship from overseas warehouses to your country.
Yes, if the package didn’t ship out, we can help you change the order. Please contact us to check if it’s available.
Yes. If the order didn’t ship out, we can help you cancel the order. Generally, we will ship out order in 24 business. If you want to cancel the order, please contact us as earlier as possible.
Know that we are available during working days on our LiveChat ! :)
Yes, we offer free shipping to:
United States, Canada, Mexico, United Kingdom, France, Germany, Spain, Switzerland, Netherlands, Belgium, Italy, Austria, Poland, Australia, New Zealand, Thailand, South Korea, Singapore, Japan.
The other country please email us with your current location. We will work with you to choose the proper system for your needs and issue a custom shipping quote.
*Please note that all the quotes do not include customs fees or taxes that may apply on delivery, and differ depending on location.
Yes, we can change your shipping address if your package has not ship out.
Due to shipping restrictions, we cannot deliver to P.O. Boxes.
Absolutely. All orders ship via FedEx, UPS, DHL, USPS, or a reputable freight company and the shipment is always insured, so you do not have to worry about a lost or damaged package. You also don't need to worry about prying eyes: all orders ship discreetly.
All of our products are shipping in very plain, discreet boxes.
Great question. As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically confirm that it is in stock and available for immediate shipment. If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Your order will get to you ASAP. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@cannabmall.com
Most orders will be at your door within 7-10 business days of placing your order, but this can take longer in some instances. We will keep you updated as processing and shipping progresses, but feel free to email us at support@cannabmall.com if you have any questions about the status of your order.
We generally process your order within 24 hours of receiving it and it usually ships out within a day or two after that.
Do not worry- this process is super easy. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@cannabmall.com and we will process an insurance claim on your behalf.
One or multiple products are damaged or missing, what should I do? You have to contact support@cannabmall.com. Please don't forget to send a picture of your package.
Unable to find satisfactory answers ?
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