1. We offer 3 years warranty for our LED Grow light. If you need warranty assistance, please contact us as soon as possible.
2. The warranty does not cover damage due to high moisture levels, water, power surges, improper hanging or mounting, improper use, dust build-up or user modifications.
3. For buyers, if any product has quality issues within 7 days, you can choose:
(A) Exchange. Please ship the product back to our warehouse, the customer pays return shipping. A replacement will be sent to you for free as soon as we receive the defective product.
(B) Full Refund. Please ship the product back to our warehouse, the customer pays return shipping. You will get FULL REFUND as soon as we receive the defective product.
(C) Repairing. We can send parts free of charge immediately if you’d like to repair a simple defect.
4. To all customers: if any has quality issues over 7 days after delivery, please contact us to get a satisfactory solution.
5. If the product sent in with damage that is not covered under warranty, we may still be able to offer a warranty service, but repairs may charge some cost.
6. Our company reserves the interpretation right of this warranty terms. If you have any questions about our warranty policy, please contact us by sending email to email@example.com.